Kirktown Gift Cards

Terms & Conditions of Use 

Kirktown Garden Centre & Restaurant Limited Voucher Cardholder Agreement (T & C’s) (Version Date 1^st May 2025)

1.      By using this Card, you agree to be bound by these T & C’s.  If you purchased the card for someone else, then you must advise the ultimate cardholder that these T & C’s are available online at https://kirktowngardencentre.co.uk. The card remains our property.  You should retain the original receipt or record of purchase of the Card and the Card number as it may be required to provide you with customer services or to assist with respect to errors or if your Card is lost or stolen.

2.      The Card is a prepaid gift that is activated once purchased.  It can only be used for purchasing goods and services in Kirktown Garden Centre & Restaurant. The card cannot be used at ATMs or for online purchases or over the counter at financial institutions and does now allow cash out. The Card is not a credit card and is not linked to a deposit account.

3.      The minimum balance that may be loaded is £5 and the maximum balance is £500.There are no fees associated with using the Card unless you are permitted to receive a replacement Card and in such case the replacement Card fee will be advised at the time you request it.

4.      This card is not reloadable and is valid for thirty (36) months from the date of activation and cannot be used after expiry. At expiry, the remaining available balance will be forfeited. We will not give you any notice before this happens.

5.      The Card cannot be used to obtain or redeem cash and cannot be used for making direct debit, recurring, or regular instalment payments or for purchasing foreign currency.

6.      The card is like cash and may not be replaced if misused, lost, stolen or damaged and no financial compensation scheme exists with respect to the Card. You are responsible for all transactions on the Card, except where there has been fraud or negligence by our staff. If you notice any error relating to the Card or you lose your Card then you should notify Kirktown Garden Centre immediately on 01569 766887.

7.      We may restrict or stop the use of the Card if suspicious activities are noticed or we do not receive funds from you in the full amount of the activated balance of the Card.

8.      We reserve the right to change these T & C’s at any time Any changes to the T & C’s can be viewed at  https://kirktowngardencentre.co.uk.

9.      We will have no liability for unauthorised access to, or use of your Card or for any delay or liability to use the Card or if we have suspended the use of the Card in accordance with these T & C’s. We make no warranty or representation, whether express or implied with respect to the Card, purchases made with the Card including but not limited to any warranty regarding quality or fitness for a particular purpose, or whether the Card will always be accessible or accepted. Nothing in this agreement limits our liability where it cannot be limited or excluded at law.